General Return Policy
– All returns must be initiated within 7 days of the original purchase date.
– Returned items must be in their original condition, unused, and with all original packaging, labels, and accessories.
– Any signs of wear, damage, or alterations will void the return.
Return Exceptions
– Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer support within 3days of receipt. We will provide instructions for return or replacement.
– Incorrect Items: If you receive an incorrect item, please notify us within 24hrs days of receipt. We will arrange for a replacement or return.
Return Process
1. Contact Customer Support: To initiate a return, please contact our customer support team at Support@getgamp.com
2. Obtain Return Authorization: We will provide you with a return authorization number (RA) and instructions.
3. Package and Ship: Package the item securely, including the original packaging and return authorization number. Ship the item to the address provided.
4. Refund or Replacement: Once we receive the returned item and verify its condition, we will process your refund or replacement as applicable.
Refund Policy
– Refunds will be processed to the original payment method used for the purchase.
– Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect item, defective product).
– Please allow 14 business days for the refund to appear on your statement.
Additional Notes
– Return shipping costs are the responsibility of the customer, unless the return is due to our error.
– We reserve the right to refuse returns that do not comply with our return policy.
For more information or to request a return, please contact our customer support.